FAQ

Frequently Asked Questions

Find answers to the most common questions about Falqon® Systems, Quantum Secure Networks (QSN), our technology, product portfolio and what to expect as we move forward.

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Moving Forward with Falqon® Systems

The transition to Falqon® Systems represents the next chapter in our strategic evolution and long-term vision of building the infrastructure for Quantum Secure Networks (QSN). We understand that you may have questions about what this transition means for our customers, partners and the wider quantum ecosystem.

While our corporate identity is changing, our mission, leadership, technology, customer relationships and long-term commitments remain the same. This FAQ provides answers to the most common questions about the transition, what is changing, what remains unchanged and what you can expect moving forward.

If you cannot find the information you are looking for, please feel free to contact our team. We are happy to support you in our journey ahead!

About the transition

Why is Q*Bird becoming Falqon® Systems?

The transition to Falqon® Systems reflects the evolution of both the company and the market. Q*Bird established itself as a pioneer in scalable Measurement-Device-Independent Quantum Key Distribution (MDI-QKD), demonstrating that quantum secure communications can move beyond laboratory environments towards operational deployment.   

As the market matures, customer requirements are evolving beyond standalone quantum communication technologies towards operational Quantum Secure Networks (QSN) capable of securing communications across multiple networks, applications and distributed infrastructures. Building upon the technological foundation established through scalable MDI-QKD, Falqon® Systems reflects the company’s broader strategy of developing the infrastructure required to deploy, integrate, manage and operate Quantum Secure Networks (QSN).   

The transition aligns the company’s identity with its long-term strategy, future technology roadmap and international growth ambitions.  

Is this just a rebrand?

No. The transition represents the strategic evolution of the company rather than a change in direction.   

What has evolved is the scope of the product portfolio and the market it serves. Falqon® Systems reflects the company’s expansion beyond quantum key generation towards integrated infrastructure supporting the complete operational lifecycle of Quantum Secure Networks (QSN).  

Why is the transition taking place now?

The market is entering a new phase. Quantum secure communications are moving beyond technology validation and pilot deployments towards operational implementation. Organisations increasingly require interoperable infrastructure capable of supporting secure communications across multiple networks and distributed environments. The transition to Falqon® Systems reflects this market evolution and aligns the company’s identity with its long-term strategic direction.

What does Falqon® Systems represent?

Falqon® Systems represents the company’s long-term strategy of building the infrastructure required to deploy, integrate, manage and operate scalable Quantum Secure Networks (QSN). The new identity reflects the evolution from standalone quantum communication technologies towards integrated infrastructure supporting trusted digital connectivity and future quantum networking capabilities.

What changes and what does not change?

What is changing?

Q*Bird becomes Falqon® Systems. The Falqon® portfolio becomes the unified product solution. Future technologies will be developed under the Falqon® Systems portfolio as part of a unified product solution that enables Quantum Secure Networks (QSN).

What has not changed?

The transition does not change the company’s ownership, leadership, legal entity, employees, customer relationships, technology roadmap, research programmes, intellectual property or existing deployments.   

Measurement-Device-Independent Quantum Key Distribution (MDI-QKD) remains the technological foundation of the company’s portfolio.  

Customers and Partners

Does the transition affect our existing relationship?

No. The transition to Falqon® Systems does not affect our existing relationship, ongoing collaboration or commitment to supporting your organisation. While the company’s corporate identity has evolved, our leadership, expertise, technology, customer focus and long-term commitment remain unchanged. Customers and partners will continue working with the same teams while benefiting from a broader product portfolio and long-term strategy centered around Quantum Secure Networks (QSN). 

Will existing contracts change?

No. Existing contractual agreements remain unchanged. The transition affects the corporate identity and brand positioning rather than the company’s contractual commitments.

Do we need to sign new agreements?

No. Existing agreements remain in force and no action is required as a result of the transition. Should any future administrative updates be required, these will be communicated directly by your Falqon® Systems representative.

Do customers and partners need to take any action?

No immediate action is required. Customers will be informed of the transition and provided with updated corporate information where applicable, including company branding, e-mail domains and corporate communications. Existing contracts, products and support arrangements remain unchanged.

Technology and product portfolio

Are you moving away from QKD?

No. Measurement-Device-Independent Quantum Key Distribution (MDI-QKD) remains the technological foundation of Quantum Secure Networks (QSN) and continues to be a core technology within the Falqon® Systems product portfolio.

Operational Quantum Secure Networks (QSN) require considerably more than quantum key generation alone. They require integrated infrastructure capable of securely managing cryptographic keys, orchestrating network operations, supporting architectures and enabling interoperability across distributed infrastructures. Falqon® Systems introduces and develops this broader infrastructure while continuing to advance scalable MDI-QKD.  

What is a Quantum Secure Network (QSN)?

A Quantum Secure Network (QSN) is an operational communication infrastructure that combines quantum key generation, secure key lifecycle management, network orchestration and interoperability within a unified product solution. Rather than protecting individual communication links, Quantum Secure Networks (QSN) embed security directly into the network architecture, enabling trusted connectivity across distributed environments. 

Why is the company focusing on Quantum Secure Networks (QSN)?

The market is evolving beyond standalone technologies towards operational infrastructures. Quantum Secure Networks (QSN) represent the next stage in the evolution of quantum secure communications by integrating quantum key generation, secure key lifecycle management, orchestration and interoperability within a unified product solution. The company’s long-term strategy is aligned with this market evolution. 

How does Quantum Secure Networks (QSN) fit into the company's longer term technology roadmap?

Quantum Secure Networks (QSN) provide the infrastructure for secure communications today while establishing the foundation for Falqon® Systems’ longer-term technology vision. The network architecture is designed to evolve alongside future quantum networking technologies, supporting quantum interconnects, distributed quantum computing, networked quantum sensors and the future quantum internet.

Corporate identity

Will product names change?

The company becomes Falqon® Systems. The product portfolio continues under the Falqon® brand, including the Falqon® MDI-QKD Series, Falqon® Key Manager and Falqon® Domain Controller. Future technologies will be incorporated into this product portfolio.  

Will existing Q*Bird documentation remain valid?

Yes. Technical documentation, user manuals, installation guides, certification documentation and other previously issued materials remain valid unless superseded by a newer revision. Updated documentation will gradually be released under the Falqon® Systems corporate identity as part of the normal documentation lifecycle.  

Will your website change?

Yes. The corporate website will transition to reflect the Falqon® Systems identity. Customers and partners will continue to have access to product information, technical documentation, company news, contact information and other corporate resources through the  Falqon® Systems website, accessible here: falqonsystems.com. Where applicable, redirects will be implemented to support a seamless transition and minimise disruption.

Will your e-mail addresses change?

Yes. The company will gradually transition to new Falqon® Systems e-mail addresses using the falqonsystems.com domain (e.g. firstname@falqonsystems.com) as part of the broader corporate identity programme. During the transition period, existing Q*Bird e-mail addresses will continue to operate to ensure uninterrupted communication. Customers and partners may continue using existing contact details until advised otherwise.

Connect with the right team

I have additional questions. Who should I contact?

If you have any questions regarding the transition, please contact your existing Falqon® Systems representative or reach out via our Contact page. Our team will be pleased to assist you. 

For specific enquiries, please use the following points of contact:   

Commercial, Customer and Partnership Enquiries:  

For commercial discussions, ongoing projects, customer engagement and partnership opportunities, please visit the Falqon® Systems website or contact via e-mail at sales@falqonsystems.com.   

Marketing and Communications:  

For questions relating to the corporate identity, company information, branding, logos, approved marketing assets, presentations or corporate communications, please contact the dedicated Marketing and Communications Specialist of Falqon® System via milu@falqonsystems.com. 

Technical and Product Enquiries:  

For technical support, product information, deployments, integration activities or product roadmap discussions, please visit our Support Page or contact via e-mail at support@falqonsystems.com.   

General Enquiries:  

For all other enquiries, please visit the Falqon® Systems website or contact via e-mail at info@falqonsystems.com.